Constantly working to develop new innovative products to ensure we are one of the leading pool product distributors in this constantly growing market. In the process of development we are able to use the latest technology to create one off working models for evaluation and testing. On approval we are able to produce tooling using computerised construction.
Over the years our sales team have developed loyal relationships with pool retail outlets in New South Wales and other states throughout Australia. Our customer service staff are able to support the trade and retail customers to ensure quality and reliable product control.
With a manufacturing plant established since 1991 and office facility we are able to service direct distribution to all pool and spa distributors throughout Europe, South Africa, Asia and the USA markets.
I delivered a chlorinator that had suffered a lightening strike for repair fully expecting to have to buy a new unit. The unit was repaired, tested and cleaned within a couple of hours while we did some sightseeing around Ulladulla. I am very happy with the friendly, knowledgeable, service and ended up spending much less than I was expecting. Thanks.
I have delt with this company twice in the last 8 years for repair work on my solar controller both times they have fixed both issues with in 24 hours , they have never tried to up sell better product or rip me of in any way, there customer service is next to excellent if I was to ever build another pool I would go out of my way to buy there products to suit.
Highly recommended. Good old fashioned service. Also best price for the pool lights I needed anywhere in Australia ( LED multi colour Oval Series) Knowledgeable and helpful staff who went the extra mile. Emails answered quickly and purchases are picked, packed and posted same day.
I have had excellent service from the team at autumn solar. Steve Merrett the owner personally installed the solar paneling on my roof, he even replaced some old broken tiles I had. He wouldn't take payment for 14 days until I was satisfied my solar was working to my expectation. I couldn't recommend them more highly. They arrived at the exact date and time as arranged, were totally professional and neat and tidy. at the end of the job, they left my home as clean as it was when they arrived.